PRIVACY POLICY

Basileia Artisan Woodwork

SECTION: Header

How we collect, use, and protect your information

SECTION: Introduction

Basileia Artisan Woodwork (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including SMS communications in compliance with A2P 10DLC regulations.

SECTION: Information We Collect

We may collect the following information:

• Name, phone number, and email address

• Project details related to custom furniture or cabinetry

• Communication data (calls, texts, emails, and form submissions)

SECTION: How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes

• Schedule consultations and appointments

• Send project updates

• Improve customer experience

• Send SMS communications (only with your consent)

SECTION: SMS Communications

By providing your phone number and opting in, you agree to receive SMS messages from Basileia Artisan Woodwork.

These may include:

• Appointment confirmations and reminders

• Project updates

• Customer support messages

Message Frequency:

Message frequency may vary.

Message & Data Rates:

Message and data rates may apply.

Opt-Out:

Reply STOP to unsubscribe at any time.

Help:

Reply HELP or contact us at:

[Insert Email Address]

[Insert Phone Number]

SECTION: Consent

We only send SMS messages to users who have given explicit consent through:

• Website forms

• Verbal agreement

• Written or digital opt-in

We do not send unsolicited messages.

SECTION: Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only with:

• Service providers (CRM, messaging platforms)

• Legal authorities if required

SECTION: Data Security

We implement reasonable safeguards to protect your information from unauthorized access or misuse.

SECTION: Data Retention

We retain your information only as long as necessary to fulfill business and legal obligations.

SECTION: Your Rights

You may:

• Request access to your data

• Request corrections

• Request deletion

• Withdraw consent

Contact:

[Insert Email Address]

SECTION: Updates

We may update this policy at any time. Changes will be posted with a new effective date.

SECTION: Contact

Basileia Artisan Woodwork

[Insert Address]

[Insert Email]

[Insert Phone]