PRIVACY POLICY

Basileiacabinets.com (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and Terms and conditions

Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

Information We Collect

We may collect the following information:

• Name, phone number, and email address

• Project details related to custom furniture or cabinetry

• Communication data (calls, texts, emails, and form submissions)

How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes

• Schedule consultations and appointments

• Send project updates

• Improve customer experience

• Send SMS communications (only with your consent)

SMS Communications

By submitting our contact or booking form and providing your phone number, you consent to receive SMS text messages from Basileia Cabinets. These messages may include appointment reminders, consultation follow-ups, project updates, and promotional offers.

• Message frequency may vary.

• Message and data rates may apply.

• You may opt out at any time by replying STOP.

We do not share, sell, or disclose SMS opt-in data or phone numbers to any third parties or affiliates for marketing purposes.

Reply HELP or contact us at:

  [email protected] John Phillips  +1 817-518-1780

Consent

We only send SMS messages to users who have given explicit consent through:

• Website chat widget

• Verbal agreement with Voice agent

• Written or digital opt-in

We do not send unsolicited messages.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

Data Security

We implement reasonable safeguards to protect your information from unauthorized access or misuse.

Data Retention

We retain your information only as long as necessary to fulfill business and legal obligations.

Children's Privacy

Our services are not intended for children under 18 and we do not knowingly collect personal information from children.

Your Rights

You may:

• Request access to your data

• Request corrections

• Request deletion

• Withdraw consent

Contact: [email protected]

Updates

We may update this policy at any time. Changes will be posted with a new effective date.

Contact

Basileia Artisan Woodwork

[email protected] John Phillips  +1 817-518-1780